Privacy policy

Resoltec AG takes data protection seriously and would like to use this data protection declaration to explain to you which data is absolutely necessary, how we use it and how you can correct or change your details.

We cannot guarantee the security of data transmission on the Internet; in particular, there is a risk of access by third parties when data is transmitted by e-mail.

Should individual provisions or formulations of this disclaimer be or become invalid, this shall not affect the content or validity of the remaining provisions.

Our attitude is that the protection of your privacy is of the utmost importance. Therefore, compliance with the strict legal provisions on data protection is a matter of course for us. We firmly believe that data protection begins with transparency. It is therefore important to us that you always know when we store which of your personal data, how we use it and how you can restrict or prevent its use.

What is personal data?

Personal data is all information about the personal and factual circumstances of an identified or identifiable person. This includes information and details such as your (real) name, your address or other postal address and telephone number. Your e-mail address is also included if it is linked to your name in such a way that you can be identified. Information that cannot be used to determine your identity is not included. Such information is, for example: all information without any reference to your name, e.g. only the indication of gender, age or education.

Use and disclosure of personal data

Resoltec undertakes to protect your privacy, uses your personal information only within the company and only passes it on to those companies that are involved in the fulfillment of the contracts concluded with you or otherwise in the provision of services. Otherwise, your personal data will not be passed on to third parties unless you have expressly given your consent or we are obliged to disclose it, e.g. due to a court or official order.

Contacting us

When contacting us (e.g. via contact form or e-mail), the user's details are stored for the purpose of processing the inquiry and in the event that follow-up questions arise.

Newsletter

When you register for the newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorized person. You can revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves or by sending a message to the contact address shown in the legal notice.

Use of cookies

Resoltec AG uses cookies. Cookies are small text files which the web server stores in several places in your computer's browser and which can be used to identify you on a subsequent visit to the website. The cookies we use do not cause any damage to your computer and do not contain any viruses. When you use our website, we primarily store so-called "session cookies" on your computer's hard disk, which are only relevant for your visit to our website. These cookies are used exclusively for connection control and navigation and enable you to surf our website in a user-friendly manner. For example, they "remember" certain settings during the session and save you having to enter them repeatedly. "Session cookies" are deleted again when you end your browser session. We also use persistent cookies, which enable us to recognize your browser on your next visit. Your browser will offer you the option of a warning message if a web server wants to set a cookie on your computer. You can accept or reject cookies. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you when cookies are sent. When you leave this website, you can subsequently delete cookies from your computer's hard disk, e.g. if the automatic deletion could no longer take place due to a fault in the Internet connection.

Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in your browser settings. For details of how this works, please refer to the instructions provided by your browser manufacturer. However, if you do not accept cookies, this can lead to functional restrictions of our offers.

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Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

According to Google's privacy policy and information, these are text files that are stored on your computer and enable your use of the website to be analyzed. For example, information about the operating system, the browser, your IP address, the website you previously visited (referrer URL) and the date and time of your visit to our website are recorded. The information generated by this text file about the use of our website is then transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. If this is required by law or if third parties process this data on behalf of Google, Google will also pass this information on to these third parties. This use is anonymized or pseudonymized. Google uses the DoubleClick DART cookie. Users can deactivate the use of the DART cookie by calling up the data protection provisions of the Google advertising network and content advertising network.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

You can find more information about Google Analytics directly from Google:

Data collection through the use of Google Analytics

Information, right to object, questions

You can request information at any time, free of charge and without delay, about any data stored about you or a user name assigned to you. We reserve the right to provide this information electronically. In addition, you have the right to object to the future use of your personal data at any time. We will not retain the changed or deleted information. In the event of a request for information or an objection, you must provide sufficient details for individualization and provide valid proof that the information is yours. Please contact us in these cases or if you have any other questions about our data protection (contact details can be found in the legal notice).

Subject to change

We reserve the right to amend this privacy policy from time to time in compliance with the statutory provisions.